Vantage Points

Integrated Operations

02.19.16

After the Spreadsheets: Turning the promises of deal making into the operational reality of an integrated company: Common mistakes.

Download PDF

Reducing Customer Churn

Broadband and Cable

02.19.16

High churn coupled with intense competition has led the broadband industry to increase its focus on customer retention. Download PDF.

Read Article >

There has been a seismic shift in content consumption and delivery Over the course of the last decade there has a been a seismic shift in how consumers typically acquire and consume content. Download PDF.

Read Article >

Multichannel Distribution Strategy

Telecommunications

02.19.16

A robust sales channel strategy can help grow subscribers while better managing acquisition and sales costs. Download PDF.

Read Article >