Sand Cherry consultants create exceptional customer experiences using tested knowledge and proven experiences from their own past customer experience assessments and initiatives. At the root of your business, your success depends on your customers. Are you seeking a strategic approach to creating an effective customer experience? Our consultants help you to map and understand your existing customer experience and identify its strengths, as well as opportunities for improvement.
Does your customer experience attract new customers? Sand Cherry can step into your business and work with your team to create, refine, and implement a consistent customer experience aligned with your business objectives.
Our consultants empower your business with the resources and guidance to engage your customers effectively based on their stage in the customer experience. When your business partners with Sand Cherry, our seasoned consultants help you create and implement a strategy informed by hands-on expertise and tested industry knowledge. Learn to optimize customer engagement with targeted messages at each touch point throughout your customer experience, and more.
How does your customer experience strengthen customer relationships? Empower your team and grow your business with customer experience planning and strategy with Sand Cherry. We work with your business to create and implement a solution that surpasses your expectations and meets your objectives.
Eric has over a decade of experience solving customer experience challenges for businesses. At Sand Cherry, Eric applies his widespread customer experience strategy expertise to help clients overcome the obstacles in their customer operations, front-end procedures, and digital integration with functional strategies that deliver improved customer experiences and drive results.
Prior to joining Sand Cherry, Edric solved customer experience issues facing businesses in the telecommunications, broadband, and cable industries. At Sand Cherry, Edric enables clients to create and deploy customer experience strategies that improve their customer interactions and strengthen your existing customer relationships.
Robert is a Senior Partner at Sand Cherry, with over 15 years of marketing, sales and competitive strategy experience. At Sand Cherry, he directs Sand Cherry’s efforts on a number of industry-wide initiatives to improve marketing tactics and operational processes. Prior to co-founding Sand Cherry, Robert was Director of Strategy for the internal strategic consulting groups of both AT&T Broadband and MediaOne Group.
Your business can attract new customers and strengthen relationships with your existing audience when you streamline your customer experience. Our consultants apply their expertise to help you effectively engage with your customers.