About

Who We Are

Sand Cherry is a team of seasoned, experienced management consultants and proven industry leaders, bringing real world experience allied with knowledge from top-ranked MBA programs. Our experience gives us a thorough understanding of industry leaders, players, dynamics, and systems — we are ready to “hit the ground running” for your business from day one.

Our consultants are driven by real results. Many of our clients complete large amounts of repeat business — the sustained quality of our work is vital. Sand Cherry is here to be your trusted advisor and to drive measurable results for your business.

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What We Do

Our skillset combines strategy, marketing, product and operations expertise to ensure we meet each of our clients’ specific needs. We provide clients with best-in-class business strategies, developing solutions for operational issues and leading major tactical initiatives. Our work touches every facet of our client’s businesses from customer experience to business operations and beyond.

Sand Cherry consultants apply our strategic insights and experience to improve your operations. Our team utilizes data-driven, market-tested approaches that will drive results for your business. We integrate with your team and apply our experience and skill to start making an impact from our first visit.

Our Services

Core Values

Our Work

Our success is based on the dedication and work ethic of our people, the sustained quality of our work and the clear business results we generate for our clients. Sand Cherry sets our own standard — our work aims to outperform alternative solutions at every level. We strive to consistently deliver the highest quality work product for our clients and to demonstrate thought leadership and attention to detail in everything we do.

Our Ethics

We hold ourselves to the highest ethical standard and treat everyone with respect and integrity, regardless of circumstance. Our team members are honest with our clients and one another — we encourage an environment that facilitates clean, clear communication. We show respect for our team members, our clients and ourselves in the work that we do and how we treat each other.

Our Team

Sand Cherry is a business but our team is a family. Our people are our core asset — we value, respect and nurture their abilities and needs each and every day. Sand Cherry cultivates an environment of continuous learning and development. We place a strong emphasis on work-life balance, to ensure a management consulting career is fulfilling for our people. This is reflected by our virtual work environment: our team has autonomy. They write their schedules and we trust they will manage their workload to deliver the quality of work our clients expect.

The Story Behind the Name

The Western Sand Cherry, Prunus besseyi, is a highly resilient flowering shrub native to the Rocky Mountain region, where our consulting practice began. It produces a cherry-shaped fruit, which is commonly enjoyed by songbirds.

The Sand Cherry shrub is recognized for its ability to withstand a wide range of extreme conditions, including drought and freezing temperatures. The cold winters and dry summers in the Rocky Mountains are harsh, and the Sand Cherry shrub must be durable and adaptive to thrive.

Similarly, the value Sand Cherry delivers for our clients is rooted in resilience and an ability to adapt. Our consultants apply considerable experience and insight to successfully develop actionable solutions and drive real results in rapidly evolving competitive environments. It is our experience with a wide variety of complex situations that helps us create the best solution for your business.

Sand Cherry helps your business succeed when marketing products, launching projects, streamlining operations or enhancing your customer experience. We use our depth of knowledge and wealth of experience to deliver the insight you need.

Our consultants provide resources that help you formulate innovative strategies for your business to make an impact and drive business growth. It is our experience that gives us the resilience and adaptability to navigate complex business situations for our clients.

Sand Cherry consultants are an adaptive team, applying our unique experience and functional knowledge to insightfully develop solutions to the complex issues facing your business and its customers. Like the characteristics of our namesake shrub — our durability and readiness to adapt are what Sand Cherry uses to help your business thrive.

Sand Cherry Overview

John Calhoon, Sand Cherry Partner

“Our clients know that our teams own responsibility for outcomes. We’re not here to turn a screw or punch a clock and then move on. It’s about driving real results.”

Meet Our Leadership Team

Duane Dick

Senior Partner

Duane was the executive director for market strategy at AT&T and MediaOne prior to becoming a partner with Sand Cherry. Now, he helps to direct clients in creating effective marketing and sales solutions. Reach out to Duane.

Robert Wharton

Senior Partner

Robert has over 20 years of marketing, sales and competitive strategy experience spanning the broadband, telecom, wireless, and media industries. Robert has led numerous client engagements to create and implement competitive evaluation and response strategies, design enhanced acquisition and retention processes, develop new sales channels and drive productivity gains in existing channels, and optimize customer-facing tactics and processes to improve customer relationships. Chat with Robert.

John Calhoon

Partner

John has nearly two decades of experience leading new business growth planning, development, rollout, management and marketing in media, telecom and consumer services industries. Now he manages all product and marketing strategies for Sand Cherry clients. Talk to John.

Dan Hillen

Partner

Dan has over 25 years of experience developing Sales Channel strategies and initiatives in the broadband and wireless industries. He helps clients solve customer acquisition, customer journey and customer retention challenges within the ever-evolving technology landscape. Dan creates sophisticated sales strategies for clients, and much more. Reach out to Dan.

Edric Starbird

Partner

Having been a senior leader in operations and analytics, Edric insures that the delivery of all Sand Cherry results have tractionable, real-world impact with our clients.  He leads the firm’s efforts in conducting data-driven investigation and solution design that create efficient operational processes and enhanced end-user customer experiences. Talk to Edric.

Audley Webster

Principal

Audley has over 25 of experience as a board member, senior executive and consultant to the telecommunications, cable TV, software, and information technology industries. At Sand Cherry, Audley helps clients develop business and functional strategies, centered around the clients’ customers as key stakeholders, data and analytics driven, and considering the critical tasks for successful implementation. Previously, Audley served in strategy, business planning, and operating roles at MediaOne Group and US West. He also was a consultant with Booz Allen and Hamilton. Audley holds BSEE, MSEE, and MBA degrees. Reach out to Audley.

Jennifer Bartlett

Vice President

Jennifer has ten plus years of experience in the telecom, broadband, and media industries, serving in roles focused on product strategy, product development, and marketing strategy. With Sand Cherry, Jennifer has provided valuable product and marketing expertise on various strategic projects for our clients in the broadband and telecommunications industries. Chat with Jen.

Maria Kernen

Vice President

Maria brings over 20 years of experience in the broadband, telecom, cable, internet and media industries handling strategic customer operations initiatives, and managing product development. At Sand Cherry, Maria provides a valuable insight and enables clients to solve their business and customer operations challenges. Reach out to Maria.

Carolyn Rumbarger

Vice President

Carolyn has over 20 years of sales and marketing experience in the broadband industry. At Sand Cherry, Carolyn has led numerous client engagements to optimize sales channels, launch new products, develop acquisition strategies, build call centers, design eCommerce offers and content management processes, and lead merger and acquisition teams. Talk with Carolyn.

Michiel Sanson

Vice President

Michiel adds 20 years of experience in international media and communications to the Sand Cherry toolbox. Since joining Sand Cherry in 2001, Michiel has led our international consultants on initiatives focused on marketing and product strategy, sales channel optimization and more. Reach out to Michiel.

Sam Howe

Adviser to the Board

Sam Howe is a telecom industry innovator with 30 years experience building substantial growth engines in cable and digital media. Most recently, Howe was CEO of Allconnect, a consumer marketplace based on utility customer interactions.  Prior to that, he served as Chief Marketing Officer at Time Warner Cable for six years. In addition to Time Warner Cable, Sam worked in the US and internationally for Cox Communications, TeleWest (now Liberty Global) and Turner Broadcasting Systems. He is a past Chairman of CTAM (Cable Telecommunications Association of Marketers), a Vanguard Award winner from the NCTA (National Cable Television Association) and a Cable Pioneers inductee. Sam received his BA from Bowdoin College and MBA from Kellogg School of Management.