Vantage Points

Reducing Customer Churn

02.19.16

High churn coupled with intense competition has led the broadband industry to increase its focus on customer retention.

Content Delivery

02.19.16

There has been a seismic shift in content consumption and delivery Over the course of the last decade there has a been a seismic shift in how consumers typically acquire and consume content. Download PDF.

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Multichannel Distribution Strategy

Telecommunications

02.19.16

A robust sales channel strategy can help grow subscribers while better managing acquisition and sales costs. Download PDF.

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Integrated Operations

Telecommunications

02.19.16

After the Spreadsheets: Turning the promises of deal making into the operational reality of an integrated company: Common mistakes. Download PDF.

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