Customer Acquisition & Retention

Attract & Retain Customers

 

Sand Cherry’s Customer Acquisition & Retention services combine experienced consultation with proven management strategies to develop and implement strategies and processes to win, maintain, and grow successful long-term customer relationships. Sand Cherry’s team of consulting experts work closely with your company to create integrated customer experiences that attract new customers and improve relationships with existing ones. We help your business develop and optimize sales channels to better manage customer interactions and improve the strength of your customer relationships. As a team, we combine strategic consulting skills and tested project management expertise with proven leadership skills to tackle your challenges and deliver real results.

Your business needs to be proactive to remain relevant to your target audience. How are your customer’s preferences changing with the marketplace? Today’s market environment challenges businesses to increase acquisition performance and forge deeper, longer-lasting relationships with customers. Sand Cherry consultants work closely with your business to make measurable improvements to your customer acquisition and retention performance. Our team incorporates a keen understanding of consumer behaviors combined with an aptitude for discovering “game changers” for your business to proactively address accelerating changes in your industry. Measurably improve your customer acquisition and retention results with a solution from Sand Cherry.

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Sand Cherry Customer Acquisition & Retention

Robert Wharton, Sand Cherry Senior Partner

“The landscape is changing dramatically in terms of customer needs, behaviors and competition. We can help our clients maximize the value of every touchpoint and every interaction so they can create longterm value.”

Meet the Team

Dan Hillen

Dan is a Partner at Sand Cherry with nearly 20 years of experience managing and developing multiple sales channels for leading broadband and wireless companies both within the US and abroad. At Sand Cherry, Dan has led in the development of alternative sales channels for operators such as retail and e-tail channels, dealer networks, two-tier distribution programs, MDU and Commercial sales programs, and field tech sales.

Carolyn Rumbarger

Carolyn is a Vice President at Sand Cherry with over 20 years of sales and marketing experience in the broadband industry. At Sand Cherry, Carolyn has led numerous client engagements to optimize sales channels, launch new products, develop acquisition strategies, build call centers, design eCommerce offers and content management processes, and lead merger and acquisition teams.

Michiel Sanson

Michiel has 20 years of experience in the media and communications industries. Since first joining Sand Cherry in 2001, Michiel has contributed to and led engagements in North America and Europe, focusing on market strategy and sales channel strategy & optimization.

Proven Plans — Real Results.

Sand Cherry consultants create and implement comprehensive solutions to the obstacles in your business’ customer acquisition and retention processes. When you work with Sand Cherry, our experience is your resource.

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Product Innovation and Leadership

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Marketing

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Business & Customer Operations

Increase your business' operational efficiency with a strategic solution from Sand Cherry's Business & Customer Operations consultants.